MIMIC IT

Case Studies

  • Detect Double Billing/Payments

    Detect Double Billing/Payments

    Challenge

    Accounting reconciles invoices at end-of-month and finds some have been paid multiple times.

    Solution

    Automated EOM process to run every day to find double payments and request refunds sooner.

    Results

    Fewer anomalies detected at end-of-month.

  • Employee Onboarding/Offboarding

    Employee Onboarding/Offboarding

    Challenge

    When a new employee is brought in or taken out of the organization, there are multiple systems that need to be updated (HR, Payroll, IT, etc.).

    Solution

    Complete all necessary information at once and automatically distribute the data to the different internal software.

    Results

    Faster onboarding/offboarding without missing steps. Employees free to work on tasks that require manual effort.

  • Bringing RPA In-House Case Study

    Bringing RPA In-House Case Study

    Challenge

    Offshore development team has created some automations, but the company needs them brought to the US for compliance.

    Solution

    Use hosted services to meet needs.

    Results

    Data secure in US-based HIPAA-compliant environment.

  • Sales Pipeline Case Study

    Sales Pipeline Case Study

    Challenge

    The sales team uses software to make and track sales, but once the contract is signed everything must be entered into the ERP system manually.

    Solution

    Create a trigger in the sales software to automatically enter data from exported from the sales software into the ERP system using the ERP’s API.

    Results

    Sales can focus more on selling and less on duplicating data entry, fewer errors, faster order completion for the customer.

  • Catching Standard Denials Case Study

    Catching Standard Denials Case Study

    Challenge

    Claims may be denied based on missing or incomplete information, and the back-and-forth can take weeks or months to resolve.

    Solution

    The criteria for the denial can be caught before the claim is sent to the insurance company. Automation flags accounts with this criteria for human review before submitting the claim.

    Results

    More accurate claims being sent, more timely payments.

  • Overdue Invoices Case Study

    Overdue Invoices Case Study

    Challenge

    A small team calls customers for overdue invoices.

    Solution

    Automatically determine overdue invoices of a certain dollar amount and use an automated calling service to call the customer at a specific interval until paid.

    Results

    Employees are free to focus on higher-dollar open invoices and provide a personal touch.

  • Standard Maintenance Scheduling

    Standard Maintenance Scheduling

    Challenge

    Once equipment is due for maintenance, users must review a schedule to assign the task to the next available technician.

    Solution

    Automated allocating technicians to scheduled tasks using a combination of availability, skill, and location.

    Results

    Equipment is maintained on time by technicians, employees have more time to work on urgent requests.

  • Automatic Purchase Orders Case Study

    Automatic Purchase Orders Case Study

    Challenge

    Daily inventory reports are available, but employees must manually re-order supplies when at a certain threshold.

    Solution

    Review the daily inventory report and automatically order supplies at or below the threshold specified.

    Results

    Not running out of supplies, employees can focus on human tasks, can take advantage of lower shipping costs.

  • Invoice Matching Case Study

    Invoice Matching Case Study

    Challenge

    Invoices received must be assigned to a specific job or project.

    Solution

    Review open jobs/projects and match incoming invoice when possible. If unsure, provide list of possible jobs/projects for end-users to match.

    Results

    Less time spent matching invoices, fewer late fees, better accounting practices.